Latest News
Cameron Mitchell Restaurants to Open The Pearl in Columbus, Ohio
4/17/2012
Restaurateur Cameron Mitchell announced the latest concept addition to his restaurant group, The Pearl – Restaurant, Tavern & Oyster Room, will open in fall 2012 at 641 High Street in the Short North Arts District and serve dinner nightly.
Fazoli’s Launches New Service and Hospitality Program
4/11/2012
The new service and hospitality initiative, introduced in Fazoli’s 128 company-owned restaurants, expands on earlier service upgrades that included the addition of table service and real plates and silverware. Cashiers were recently given two more days of training on how Fazoli’s food is prepared and its ingredients, along with hospitality coaching on how to better interact with guests.
Ruby Tuesday to buy Lime Fresh for $24M
4/05/2012
Ruby Tuesday Inc. has agreed to acquire the fast-casual Lime Fresh Mexican Grill chain for $24 million, but the casual-dining operator also plans to close up to 27 underperforming locations of its namesake brand in coming months.
Whoa, Nellie! The ADA Has Entered Our Pools and Golf Courses. Now, Miniature Horses Can Cruise Our Restaurants and Stores - By John Hendrie
4/03/2012
All of us understand access and accommodation. If not, we in the Hospitality and Retail business do have the ADA to provide parameters. Most recently, the ADA tackled our Golf Clubs and our pools, issuing regulations. We may have balked, but we will comply at some point in time, for the Feds usually win, and it does become expensive to resist.
Why External Hires Get Paid More, and Perform Worse, Than Internal Staff
3/29/2012
According to Wharton management professor Matthew Bidwell, "external hires" get significantly lower performance evaluations for their first two years on the job than do internal workers who are promoted into similar jobs.
OpenTable Diner Reviews Reveal the Top 100 Dining Hot Spots in the U.S.
3/29/2012
OpenTable (NASDAQ: OPEN), a leading provider of free, real-time online restaurant reservations for diners and reservation and guest management solutions for restaurants, is pleased to announce the 2012 Diners' Choice Award winners for Top 100 Hot Spot Restaurants in the United States.